Privacy policy
Breval Corporation, the operator of ANNA DIAMOND (hereinafter referred to as "the Company"), has established the following privacy policy and built a personal information protection system. By instilling the importance of personal information protection in all employees and ensuring they are fully committed, the Company aims to advance the protection of personal information.
Collection of Personal Information The Company collects personal information, such as names, addresses, phone numbers, email addresses, and transaction history with the Company (hereinafter referred to as "personal information"), by clearly stating the purpose of collection and using lawful and fair means. Credit card information used during transactions is acquired and stored not by the Company but by payment processing companies such as Shopify Japan Co., Ltd., and GMO Epsilon Co., Ltd. (hereinafter referred to as "payment processing companies").
Handling of Personal Information The Company uses customers' personal information for the following purposes:
- To accept orders, handle payments, and ship products.
- To communicate and respond in unforeseen circumstances related to product delivery.
- For credit assessment in transactions with the Company.
- To develop and provide information about the Company's products and services.
- To conduct surveys and respond to inquiries and feedback.
Management of Personal Information The Company keeps personal information accurate and up-to-date and takes necessary measures such as maintaining and managing security systems, establishing a management framework, and conducting thorough employee training to prevent unauthorized access, loss, damage, alteration, or leakage of personal information.
Outsourcing The Company outsources the handling of personal participants to contractors under a confidentiality agreement, limited to the extent necessary to achieve the purposes explicitly communicated to the customers. Outsourced service providers are prohibited from using the personal information for any purpose other than performing the services commissioned by the Company.
Prohibition of Disclosure and Provision of Personal Information to Third Parties The Company manages the personal information entrusted by customers appropriately and will not provide or disclose it to third parties except in the following cases:
- With the customer's prior consent or approval.
- When there is a legal obligation to disclose or provide the information.
- When outsourcing services necessary for the execution of customer orders or shipment.
- Inquiries from credit card companies or payment processors regarding fraud investigations.
Security Measures for Personal Information The Company takes all possible security measures to ensure the accuracy and safety of personal information.
Disclosure, Correction, and Deletion of Personal Information If a customer requests disclosure, correction, or deletion of their personal information, the Company will verify their identity and comply with the request according to the prescribed procedures.
Information Collection from the Online Store To prevent misuse and provide optimal service, the Company collects information about access history using access logs, cookies, and mobile device identifiers.
Compliance and Review of Laws and Regulations The Company complies with Japanese laws and national guidelines applicable to the personal information held and regularly reviews and improves the content of this policy.